Shipping Policy

At Elyseralife, we work with trusted suppliers to deliver our herbal supplements directly to your doorstep. Please read our shipping policy carefully to understand delivery timelines, costs, and other important details.

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Estimated Delivery Times

Since we operate on a global dropshipping model, delivery times may vary depending on your location:

Region Estimated Delivery Time
USA, UK, Canada 7–15 business days
Australia & NZ 8–18 business days
Europe 7–15 business days
Asia 6–12 business days
Other Regions 10–20 business days
These are estimated times only — actual delivery may be faster or slower depending on customs clearance and courier delays.

3. Shipping Costs

  • Standard Shipping: Free on all orders above [Insert Amount]
  • Orders below this amount will have a [Insert Amount] flat-rate shipping fee applied at checkout.

4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • It may take 2–5 business days for tracking information to become active.

5. Customs, Duties & Taxes

  • Elysera is not responsible for any customs fees, import duties, or taxes applied to your order.
  • These charges (if applicable) are the responsibility of the customer.

6. Delays & Lost Packages

  • While we make every effort to ensure timely delivery, delays may occur due to factors beyond our control (e.g., customs inspections, natural disasters, courier issues).
  • If your package has not arrived within 30 business days, please contact us at support@elysera.com so we can investigate.

7. Incorrect Shipping Information

  • Please ensure your shipping address is correct before completing your purchase.
  • We are not responsible for orders shipped to incorrectly provided addresses.